Please refer to the resources below to see how VitalChek can assist you. In Progress. We are sorry that your experience with VitalChek didnt match your expectations. Also, why was a high dollar amount charged? Tip for consumers:Call the County of record of your birth/death/marriage/divorce it will be less expensive and people will actually help you. When uploading documents, please make sure that the image is clearly visible and the front and back of any required document are included. I'm contemplating using it to obtain my birth certificate for my passport and I'm very suspicious of the site. 2nd Edit 11/14/18: Well, I pulled the trigger and did it yesterday. Please contact us with your order number so we can assist you. The kicker is that there is ABSOLUTELY NO PROOF ANYTHING WAS EVER SENT. Completely unacceptable. They make it sound so easy t to do. Again, thank you for your feedback. The government agency will not be able to provide any information on the document or determine if the document exists in their office until an order has been placed and a search conducted. not, Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. For packages with online notaries: If you decide to cancel your application after completing the online notary process and we didnt yet expedite your application, we wont be able to refund the notary fees of $25 from your package cost. Why is New York State affiliated with a scam company? You are charged right away and there is no way to cancel your order. These guys are a fraud. Claim your profile to access Trustpilots free business tools and connect with customers.
Bed Bath & Beyond bankruptcy: Store closings, final sales, coupons and That means we can process your request quickly, affordably and securely. It's far past the time my record could've been useful. Not once is that spelled out during the purchase process. If you did not provide your email during the order, VitalChek sent the receipt to your mailing address. Why am i still waiting for my birth certificate 3 months after it was ordered and why i have to ask permission for a refund are you mf serious, I am about to post an extremely negative review about vitalcheck. Tip for consumers:Fraud factory, not legit service. Locate the order using the Search function and view it in the Death Certificate Request screen. Kill 2 birds with one stone. New York City eventually replied that it was sent but I don't necessarily believe that. They asked for all my important documents for my sons birth certificate and then closed the account. Despite submitting required documents twice, it was better to drive 7 hours one way to do it in person with the same documents VitalChek said werent good enough! So I called the City Clerk, sent an email, paid $12.50 and it was shipped 5 mins later. If your state uses VitalChek, all you need is your eight-digit order number and six-digit PIN number to check on the status of your birth certificate delivery. Still haven't gotten a refund! Reviewers complaining about VitalChek most frequently mention birth certificate, customer service, and credit card problems. I've spent 1 hour on the phone 3 separate times to vitalchek, only to be told I'll have to contact OR vital records. Order is cancelled and Order Status changes to Cancelled, OrdersHow to Reinstate a Cancelled Order
VitalChek Live Chat. The registers seal may appear raised, embossed, impressed, or as a watermark. With VitalChek, easily order your government-issued vital records online including birth certificates, marriage records, death records and divorce records. Go to your local county or city and get your Birth Certificate or vital records to avoid this headache. Do you want to continue your session? I'll be reporting them to the Federal Trade Commission, the Better Business Bureau and any other site that offers the ability to review this company. Click to reveal You will usually get a response in a matter of minutes. Never, ever use this service. Order is reinstated, Order Status changes to Open and Authorize Payment . When I try to call I get put on hold automatically and it lasts forever. You will usually get a response in a matter of minutes. To make sure I received it. If the Health Department rejects your application because an error we made, you will have the option to let us fix the problem without any additional charges or to get a refund of your package cost minus the shipping cost of $25 to send your application to the health department. Tip for consumers:Save your money. Finally reached a supposedly functional human at OR State who said he cancelled the order and I would receive a full refund. I've spent almost $60.00 just to wait. You will usually get a response in a matter of minutes. 3 weeks after it was supposed to arrive I finally had to fly all the way back to my home state just to get my cert. My bank account was already charged and 6 months later, I do not have my order. THEY NEED TO GET OUT OF THE BUSINESS.
How to Cancel an Order - VitalChek Thank you for placing your order on VitalChek.com. Here are 8 tips for writing great reviews. Your session will expire in
i have not yet received the birth certificate. Cancel Items and Orders You can cancel physical items or orders that haven't entered the shipping process yet.
Order Your Official Vital Records Online - vitalchek.com Same day processing and shipping are not an option unless otherwise specified when placing an order. I called them and was immediately put on hold.
VitalChek Phone Number | Call Now & Skip the Wait - GetHuman Frequently Asked Questions | Order Your Vital Records Online | VitalChek Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. I assumed I would never receive the BC, or if I did, it would be bogus. We are a government-authorized service with more than 30 years' experience partnering with hundreds of vital record agencies across the nation. If you need assistance, please contact us with your order number. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation. Current Legal Name This is the name you currently use and is most likely on your drivers license and/or ID. I waited on hold for 20 minutes. I paid over $30 to get my grandfather's death certificate from the City of New Haven, Connecticut. Use our online Frequently Asked Questions tool for answers to our most commonly asked questions, or to ask your specific question if a common answer is not available. The max file size is 10MB. Actual times may vary from a day to several weeks.
Vitalchek.com Reviews, Complaints, Customer Service Dont waste your time with this company. Cancelled orders tab has been there for a while, it simply means customer either cancelled within the first 30 minutes which is the grace period before it is processed for shipment, or the order was pending for a while and eventually cancelled because customer didn't confirm payment details etc. VPS will automatically cancel open orders that have not met entitlement requirements after 14 days. Step 3: Order Cancel prompt appears. Thank you for ordering your marriage certificate from VitalChek and sharing your feedback. When I try to call and fix the issue Im waiting on hold for over an hour LITERALLY. Find out how we combat fake reviews. It that really how long it takes before it ships out? Once we have determined the certificate type, and the vital record agency that will be processing the request, we will let you know who can order. Trust me - stay away. I don't want them getting fucked over cause I'm exhausted and missing something, does this seem legit? (1) If you didn't receive the package;or (2) you could not use the application package; (3) your order item is not available; or (4) Vital Records Online is not able to fulfill the order. Please allow 2 to 4 business days (excluding holidays and weekends) for document verification. Find more information about authorization holds here. You can email the site owner to let them know you were blocked. This is the worse experience, for people who are dissatisfied, call your bank. Finally, a woman picked up my call and I explained my situation. Hundreds of government agencies nationwide exclusively trust VitalChek for accepting their vital record orders. Yes, the certificate will be a government issued, certified document unless you choose informational copy or souvenir/heirloom as the reason you are requesting the certificate. 7 months later after calling and emailing with no replies or any type of communication at all I finally received my certificate, but it's so dark you can't even read most of it! During the order process, you will see shipping methods available. We will take note of your feedback so that we can deliver a better experience in the future. Performance & security by Cloudflare. Both are pointing their fingers at each other for the fact I have not received my marriage certificate despite paying $63.25 to ensure expedited processing and next day air shipping. Orders can be cancelled at any time (prior to theend ofday closeout process)until they have been paid. You need a six-digit PIN and eight-digit order number to track your order with VitalChek. Check one more thing off your to-do list. Order has been cancelled. I placed an order with them for a birth certificate for $23 on November 20. Can't get your order in the time promised nor can you get help on the phone, through email, or chat. VitalChek is proof that if a company doesn't have to be nice to you, they won't be nice to you. Step 3. The most common reasons for cancelling an order are: Limits on available quantities. Telling me 'I've used it before' is very dry response.
How Do I Track My Order with Vitalchek? - GetHuman If you provided your email address, VitalChek sent the receipt to your email. That was quick. Took a month +/-, probably out of their control. This was the worst company Ive ever had to deal with. How to Void a Payment, CloseoutHow to Issue Credits After Closeout (Agency Initiated Credits), How to Issue Credits After Closeout (Agency Initiated Credits). Tip for consumers:the order could take longer than the time listed. I wish I could cancel my order but I'm sure they'd find some way to screw me over. I wish I never went through them. When I complained, they gave my the NH phone number. Step 4: Order staus is successfully cancelled message displays Order must be paid and completed in full (including uploading any required documents) for processing time to begin.
VitalChek Reviews | Read Customer Service Reviews of vitalcheck.com When I finally got the correct number upon my research, it went back to VitalChek call center. This company scams people! They say there are 300 different companies they use so they cant tell you. Your IP: We are sorry that your experience didnt match your expectations. $50+ dollars and over 3 months later, I'm incredibly frustrated. Products used:None, I never received any. Again, thank you for your feedback. We appreciate you placing your certificate order through VitalChek. Upon checking the status, I should receive it by late April. I did see someone post about bad reviews from other sites, but has anyone from Reddit successfully used the site? It has been over a month, I still haven't received anything, and they have kept the money. Birth certificate for ca ordered months ago and not received. I mean forever. VitalChek does not have access to any vital record, or the information contained therein. Unacceptable. They never answer the phone.
Order Your Vital Records Online | VitalChek Order birth, death, marriage and divorce certificates from VitalChek, the only company with direct connections to more than 450 government agencies across the nation. Shipping methods vary. This fraud company has all my personal info now. We use dedicated people and clever technology to safeguard our platform. Some of them include; 1. Birth certificate from Louisiana order through VitalChek. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. In these circumstances, you will be refunded the entire amount you have paid. You may reach us anytime at Facebook.com/VitalChek or vitals.customerservice@vitalchek.com. They keep giving me the run around. Anyone can write a Trustpilot review. My mother-in-law seems to think I'm tech savvy when it comes to the internet, which I would say is a stretch lol. No amount of time with customer service solved anything. I would NOT recommend you use this cite to order any type of important documents from. Nope, this is legit. Ive emailed twice no response. Have completed an application three times for a death certificate, each time, they have to have something different, have faxed documents, mailed docs, they say they never receive (even though I have a fax confirmation), have sent via FedEx documents, etc., then told order was canceled.THEY NEVER REFUND THE FEES, have paid twice for same document. To top it off a vitalchek website says the order is still "processing" when you'd expect it to say shipped if it was shipped. and then also have to send money to requested state? They give you these long unrealistic wait times on each platform. Ordered death certificate 3/29 with an estimated delivery date of 4/26. ---------------------------------- https://www.vitalrecordsonline.com/contact-us. My suggestion is DO NOT deal with VitalChek! Tip for consumers:Don't order anything through the state of NY. Or just take advantage of GetHuman's tools for getting attention on your issue faster: Help me with my issue.