0000000816 00000 n Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. 0000009849 00000 n To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide). All Rights Reserved. https://omegle.onl/. StubHub gets a lot activity from users on Facebook than it does on Twitter. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. Industry: Employment Services , Services to Buildings and Dwellings , Other Support Services , Semiconductor and Other Electronic Component Manufacturing , Other Specialty Trade Contractors See All Industries, General Freight Trucking , Lessors of Real Estate , Business Support Services , Employment agencies, Help supply services, Building and office cleaning services, Packaging and labeling . International customers (47 currencies available), Check Out Everything DoNotPay Can Do for You. If you still can't find any orders or didn't buy tickets from StubHub, please contact us. stubhub refund lawsuit See Paragraph 22, Section C, titled Costs of Arbitration, in the user agreement. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. The clause is designed to protect both buyers and sellers. We are changing the way you register and sign-in to the StubHub Community. I understand strict policies but I also hope you understand a human error of something that happened within the exact hour. Unless you want a refund). SBNation.com. 1. and take advantage of this neat service whenever you need it. StubHub called to say that they are not issuing a refund because the event was rescheduled. Customer service all the way to your seat, 2000-2022 StubHub. I also filed a notice for arbitration. There are only two ways to request your refund from them on your own: If you think youre eligible for a refund from StubHub, one way you can try requesting your money back is by calling the company on the phone. 0 For example, even though they promise the return of money for canceled events, it can happen that youll only be. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Thank you! If Customer Service is unable to resolve the dispute to your satisfaction, please notify us of your dispute by sending this form . For obvious reasons, this isnt usually a satisfying compensation. For more information, please see our 0000013933 00000 n Just log into your DoNotPay account using any web browser and take advantage of this neat service whenever you need it. There are stories on the StubHub community and this sub that their banks and other credit cards that did not settle the dispute. Perhaps Its Time to Switch to Something Other Than StubHub. His digital chapbook, The Internet, was also published in TL;DR Magazine. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. In addition to filing this form with the AAA in accordance with its rules and procedures, the party initiating the arbitration must mail a copy of the completed form to the opposing party. Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. Name the dispute source (it may be a lender, employer, credit card company etc) Type of item. That stinks. Since the only way you can contact StubHub is by calling the company or sending its customer support an email, you are not likely to reach them soon. 0000002371 00000 n How do I ask Stub Hub to list an event for which I have tickets? 5 Ways to Connect Wireless Headphones to TV. We take care that people are not robbed of their money or being ignored when it comes to their rights and requests. You will enter your community username and new password and done! How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. With only these four steps, your refund request is faxed. The last point worth noting is that there isnt any information currently regarding the time in which you can expect your refund to arrive if the company agrees to issue it to you. 4 if you have questions about listing tickets. Read on to get the help you need to contact StubHub. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. You may send a copy to StubHub at the following address: StubHub, Inc. c/o National Registered Agents, Inc., 2875 Michelle Dr., Ste. StubHub notes it was the first to offer the 120% credit for canceled purchases. 1 if you bought tickets and you have a problem with them. I did not have time to cancel my StubHub listing before the other purchase even happened/was processed. Sell Tickets. A copy of the Demand for Arbitration Consumer Arbitration Rules form is available for download from AAAs website[10] and a copy is appended to this article as Exhibit B, StubHub Article, Consumer Demand for Arbitration. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. [9] See Paragraph 22, Section B, titled Arbitration Procedures., [10] https://www.adr.org/sites/default/files/Consumer_Demand_for_Arbitration_Form_3.pdf. The AAA, upon its receipt of your refund arbitration claim, will notify you and StubHub that your claim has been received and StubHub will then be required to submit its written response (and its payment for the costs of the arbitration) within 14 days. I am seeking a refund of the . 199 Fremont Street, 4th Floor It also happened that StubHub refused to refund a postponed event on the account that it wasnt outright canceled, even though their FanProtect Guarantee clearly states buyers will be refunded in case of postponed shows too. Search through past posts using the search bar at the top of the forum page. If no timely response is received from StubHub regarding your Notice of Dispute form, you may then initiate an arbitration proceeding against StubHub by filing a Demand for Arbitration Consumer Arbitration Rules form with the AAA. If you don't want your tickets and file a dispute, we'll deactivate your StubHub account. Places like Vivid Seats, Gametime and SeatGeek are still offering refunds, or credits of equal value for future use . If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. Notice of Dispute - AT&T Bite the bullet , pay the penalty, move on. Sell. Received refund via credit card dispute Like others, I filed for a Notice of Dispute via certified mail to StubHub. 2 if you have questions about buying tickets. These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. This is how I got my money back from StubHub. I would - Reddit The Court reasoned that the checkout process on the website put Plaintiffs on constructive notice of the arbitration agreement. The charge will come from 'StubHub, Inc.' Do you have more than one StubHub account? [5] If your refund demand is for more than $10,000 (which seems unlikely in most cases; if youre buying those kind of tickets, take me with you next time), you may be required to demonstrate that the costs of accessing arbitration will be prohibitive as compared to the costs of accessing a court for purposes of pursuing litigation on an individual basis. If you can do that, it will be up to the arbitrator to determine how much StubHub must pay for the arbitration costs. My Tickets. 0000008110 00000 n If you stillcan't find any orders or didn't buy tickets from StubHub, please contact us. Another way in which StubHub can get the better out of its users is by changing service fees out of the blue, which gets on the nerves of a lot of sellers. I listed 2 ***** concert tickets in Hollywood florida for sale on stubhub.com in Nov 21 and uploaded the tickets once received. 0000001764 00000 n How does StubHub verify that I transferred tickets to buyer? StubHub will send you an email with instructions on how to claim your refund or credit. {cY~3UJ1LUh_p0xD3;UhmkD^Fbhp&k!U(gy?4fJ hBX$_f5` LgZ@g]4Y2OuWX#-Yhz6Z4Say*]jw#25i:a Y endstream endobj 63 0 obj <>stream If you want to file a refund arbitration claim against StubHub for COVID-19 related event cancellation, you should follow the steps below. Good luck to all of you and keep fighting. StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. Create is a multi-purpose WordPress theme that gives you the power to create many different styles of websites. |o`3`=C-L7W,`el0\u@`67f\ /dC + endstream endobj 97 0 obj <>/Metadata 12 0 R/Names 140 0 R/PageLayout/SinglePage/Pages 94 0 R/StructTreeRoot 22 0 R/Type/Catalog/ViewerPreferences<>>> endobj 98 0 obj <>stream If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. Required fields are marked *. C4[(\ With DoNotPays virtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. Judge Partly Grants StubHub's Motion to Compel Arbitration in Ticket Doesn't matter that it happened while you were asleep. Getting a StubHub Ticket Refund With DoNotPay Is Your Best Bet! Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. All Rights Reserved. [3], What you may not know, however, is that StubHubs user agreement[4] contains a provision that lets you file a refund arbitration claim against StubHub and requires StubHub to pay all of your (and their) arbitration costs. Customer service all the way to your seat, 2000-2022 StubHub. I ordered tickets but can't view them online even with the access code. Notice of Dispute. %%EOF 5m$. If you have a dispute with StubHub, please contact StubHub Customer Service. For the majority of will challenges, the notice of dispute must be issued before the will has been granted probate. On Monday, the Northern District of California issued a mixed ruling in the multidistrict litigation concerning StubHub Inc.'s refund policy for events affected by the COVID . STEP ONE - FILE A NOTICE OF DISPUTE WITH STUBHUB Pursuant to StubHub's user agreement, [8] you're required to complete a Notice of Dispute form and submit it to StubHub by certified mail at the following address before you can file a refund arbitration claim: StubHub Inc. Attn: Litigation Department Re: StubHub Notice of Dispute You have just learned a valuable and expensive lesson. Writing a Construction Notice of Dispute. Free Sample Letter When you transfer tickets on Ticketmaster, it generates an email that indicates that the tickets have been forwarded. In re Stubhub Refund Litig., 20-md-02951-HSG - Casetext There are several ways in which the company can choose to refund you, though, and they are as follows: Another option StubHub often offers to dissatisfied buyers is to resell their tickets on the website. For the reasons described above, the likely result of these quick-fire response and payment requirements is that StubHub will agree to pay your refund claim on or around the due date. (Techdirt valiantly tries to cover them here. How to Get Faster Response From the StubHub Fraud Department - DoNotPay The parties shall attempt in good faith to resolve potential disputes informally and promptly. Buy sports, concert and theater tickets on StubHub! Thanks to all authors for creating a page that has been read 59,334 times. March 28, 2020 (https://www.sbnation.com/2020/3/28/21198101/stubhub-refunds-canceled-event-ticket-nhl-nba-concerts). Design Christian & Small LLP represents a diverse clientele throughout Alabama, the Southeast, and the nation with clients ranging from individuals and closely-held businesses to Fortune 500 corporations. Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! Jackson, MS 39216 h A{ The Chase Sapphire Reserve card fought on my behalf and ultimately refunded my tickets worth over $1000. Dispute 2 (if any) The same format is followed. Go to 'My tickets' then Orders in each one to see if you bought tickets. Our robot lawyer faxes your refunds no matter what they are for and StubHub is no exception. I read somewhere that if you dispu vshare te a StubHub charge, they will lock you out of your account until it's dropped. 0000016898 00000 n Doesn't matter that it was an unintentional human mistake. Ticket buyers and sellers say StubHub owes them after widespread event Keep the email as proof of the transfer and remember to go back to your StubHub account and confirm that you have transferred the tickets. Its possible that someone with an identical problem has posted for help before. A Notice to StubHub should be sent to StubHub Inc., Attn: Litigation Department, Re: StubHub Notice of Dispute, 199 Fremont Street, 4th Floor, San Francisco, CA 94105 United States. This article was co-authored by wikiHow staff writer, Eric McClure. Cookie Notice sID[3Z,6&- jId:"L*M 2h(q;jwGkKFLbDK/y6K5VYM 3}@nIR]apkDUN?)Bu%YJ'$}6qUQEb3N-V!E LA26m lR(VzCJ!19Y*3Z1iZeE Iv5=+o2+skl|p$a"+ $=q%=DM'+%PD&{]^=qt:$N^ GhS_QZuc0 endstream endobj 65 0 obj <>stream 0000048135 00000 n Dispute Letter - How to Write (with Sample Dispute Letter) By matching highly experienced lawyers with specific client needs, Christian & Small develops innovative, effective, and efficient solutions for clients. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. Daphne, AL 36527 Even though refund policies are set according to the individual sellers terms of service, StubHub issues refunds on their own too. By using our site, you agree to our. 100 An email might never be responded to, and the same goes for phone calls. I contacted StubHub multiple times and they would not refund my money. hb`````e```_ Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. Sign In. These might include; sending them by fax or courier, stamping and returning..etc. and our Sub-Category: Other StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. I live in Singapore where the StubHub app is not avail. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"