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Kansas 811 operators will ask you for the location of your digging job and route your call to affected utility companies. Please note: KDHE is no longer offering 1 hour of training credit to certify Kansas water supply and wastewater treatment operators who attend this training. Advanced Notice: 2 full working days, not including the day the notice was placed. This is considered a special request and allows the utilities four workings days to mark the area. It is a free service and uses cutting edge software to file your request for a locate online so all you need is an internet connection. Now that youve made the smart call to 811 and protected yourself, your family and neighborhood, make sure to spread the word about 811. Excavator Ticket Management (ETM) is an online archive of an excavators Kansas 811 locate request tickets. An unstable condition exists which may result in any of the conditions Alot faster than having to wait on the phone for someone to answer. Use the app to: Access a Resource Center with links to the Kansas 811 handbook, excavator guide, color codes and instructional videos. Anyone planning to excavate in Kansas can use the app to initiate, manage and monitor a locate request prior to excavation. New Year's Day | Memorial Day | Independence Day | Labor Day | Thanksgiving Day | Day After Thanksgiving | Christmas Day, https://www.youtube.com/watch?v=Jhd7ycBM-Sc. ), direct contact with the excavator iscritical and required by Kansas statute/regulations. TO FILE A LOCATE REQUEST: 811 or 1-800-DIG-SAFE (800-344-7233) OR CHECK OUT OUR APP: QUESTIONS OR CONCERNS REGARDING A SPECIFIC TICKET NUMBER: email: koc@occinc.com. Kansas 811 is very proud to introduce our new comprehensive on-line training program! If the information is accurate, no action is necessary. Missouri 811 | Click or Call 811 Before You Dig Excavators and facility operators can use the Kansas 811 app to easily and quickly manage locate requests. For a complete list of ticket request types please visit the Request a Locate page. Under state law, an emergency exists only when one or more of the following conditions are met: Note: This category should rarely be used as most projects can be broken into smaller identifiable pieces which can be easily described. Ticket Check is a web-based tool that allows a facility operator to provide a "positive response" to locate requests from Kansas 811. Excavators can use Ticket Check to check on status messaging regarding whether a tickethas been marked or cleared. requirements of Kansas statutes and regulations that pertain to the Act. Nows your chance to take a deep breath before beginning that project. Nebraska811: Dig Safely with Free Locate Requests Im a user of Ticket Check - will there be situations where I will need to contact the excavatordirectly? 66-1802e) requires the operators of the following facilities to be members of Kansas 811: sanitary sewer, underground line, system or structure used for transporting, gathering, storing, conveying, transmitting or distributing potable water, gas, electricity, communication, crude oil, refined or processed petroleum, petroleum products or hazardous liquids; facility shall not include, any stormwater sewers, production petroleum lead lines, salt water disposal lines or injection lines, which are not located on platted land or inside the corporate limits of any city. Access a Resource Center with links to the Kansas 811 handbook, excavator guide, color codes and instructional videos. Ticket Check will only be used for situations when an area has either been marked or is clear of yourfacilities. Submit Locate Requests. Kansas One-Call is the communications link between the excavator and the underground facility owner(s) in the state of Kansas. PDF Call, Click to Ensure Safe, Smart Digging Kansas 811 believes that the benefits of streamlined communication, improvedrecord keeping and greater cost efficiency will speak for themselves, so we hope youll give it a try and seefor yourself. View and share these items with the click of a button. choose your state above, then view FAQs and Laws specific to your state regarding calling before you dig. This notice does not include the day the locate request is made. The mapping/polygon determines what utilities will be notified to mark their lines. New Year's Day | Memorial Day | Independence Day | Labor Day | Thanksgiving Day | Day After Thanksgiving | Christmas Day. The Utility companies will use colored flags or paint to indicate the approximate location of their underground utilities. Log in to Ticket Search to file a locate request. Currently there is no annual membership fee, so you only pay for the tickets that you receive. Kansas One-Call is the underground utility notification center for the state of Kansas. Facility operators can use the ticket management feature to provide a positive response to excavators. Planning a home improvement job? Ticket Search / Manage Tickets. If your work has not been completed within 15 calendar days from the start date of the prior request, you may re-validate the locate request. The Kansas law (K.S.A. Kansas Contact Information:Kansas One Call811 or 1-800-344-7233https://www.kansas811.com/, Kansas One-Call can be contacted at 800-DIG-SAFE (344-7233)or Dial 811. 4200 W Old Shakopee Rd, #103Bloomington, MN 55437Phone: (866) 279-7755Email:info@EmailIR.comWebsite:www.DP-Pro.com. regional Kansas 811 Damage Prevention Managers. Dig Safe / Kansas One-Call - Line Location - Nex-Tech If a member utility has not responded or if underground facilities are clearly present and not located, call Kansas 811 again to have the area located properly. Door prizes are given each year at each meeting, and we want to include items from member companies. Utilities Underground Location Center (Washington), Utilities Underground Location Center (Montana). The location of lines is needed now for planning purposes. Remember to dig AROUND the marks, not on them. Must I useTicket Check? Your utility companies will then send a professional locator to your location to mark your lines within a few days. Whether you are new to the process or have a particularly complex project, our phone operators are professionally trained to make sure your request has everything the utility company will need to successfully complete your locate request. Log in to Ticket Search to file a locate request. This is the first time you have called to have underground lines located for this particular excavation or demolition job. If you think you may have private facilities, you should contact and hire a private utility locator to identify and locate them. AOC Portal - Arkansas 811 Wichita, KS 67226phone: 316-687-2102, TO FILE A LOCATE REQUEST:811 or 1-800-DIG-SAFE (800-344-7233), QUESTIONS OR CONCERNS REGARDING A SPECIFIC TICKET NUMBER:email: (function(){var ml="0cn4komi.%",mi="4519305117218156",o="";for(var j=0,l=mi.length;jUtility Locate Ticket Management Software | KorTerra Products 1500 SW Arrowhead RoadTopeka, KS 66604Phone: (800) 662-0027Website: https://kcc.ks.gov/index.phpFile a Complaint: https://kcc.ks.gov/file-a-complaint, Dwight D. Eisenhower State Office Building700 SW Harrison StreetTopeka, KS 66603Phone: (785) 296-3585Email:KDOT#PublicInfo@ks.govWebsite:https://www.ksdot.org/index.asp. Wichita, KS 67226phone: 316-687-2102, TO FILE A LOCATE REQUEST:811 or 1-800-DIG-SAFE (800-344-7233), QUESTIONS OR CONCERNS REGARDING A SPECIFIC TICKET NUMBER:email: koc@occinc.com, Please Note: Any modification, concerns, or questions regarding a ticket locate must be done by calling 811 or 1-800-DIG-SAFE. The user-friendly interface will collect all of the necessary details of your request and then, with training, you can draw a polygon using our advanced mapping tools to specify your excavation site. Kansas 811 - Apps on Google Play As a full-service contract provider for the damage prevention industry, One Call Concepts, Inc. (OCC) offers end-to-end solutions for contact center management - including customizable and innovative software. Safety starts with understanding how developers collect and share your data. It's free, easy, and it's the law! Calling 811 before every digging job gets your underground utility lines marked for free and helps prevent undesired consequences. For more details about why you should call, what you need to know before calling, and what happens after you call, Whether you are planning to do it yourself or hire a professional, smart digging means calling 811 before each job - even small projects like planting trees and shrubs. The depth of utility lines varies and there may be multiple utility lines in a common area. ), direct contact with the excavator is critical and required by Kansas statute/regulations. Some underground lines in your work area may not be utility owned. Ticket Search - VA 811 Providing the nearest cross street to the location helps the One Call Center and the utilities/contractor locators verify theyre in the correct area. Make sure to always dig around the marks, NOT on them. When a meet is requested by an excavator, an affected operator shall make a reasonable effort to attend the meet at the proposed date and time, or contact the excavator before the meet and reschedule for a mutually agreed upon date and time. In addition, the Division manages a small number of Capital Improvement Projects for the City. If you do not remember or have lost the earlier ticket number, you can either pull up an old email to get to all your tickets or call the center and file a ticket search. Kansas 811 is pleased to offer ITIC Lite. Wichita, KS 67226phone: 316-687-2102, TO FILE A LOCATE REQUEST:811 or 1-800-DIG-SAFE (800-344-7233), QUESTIONS OR CONCERNS REGARDING A SPECIFIC TICKET NUMBER:email: koc@occinc.com, Please Note: Any modification, concerns, or questions regarding a ticket locate must be done by calling 811 or 1-800-DIG-SAFE. Excavators who have misplaced their ticket number or ticket information. Excavators | Missouri 811 Currently there is no annual membership fee, so you only pay for the tickets that you receive. PDF Kansas Underground Utility Damage Prevention Act: Excavator and Utility or Call One easy phone call to 811 starts the process to get your underground utility lines marked for free. There is no protection, at this time, for utilities with regard to the number of requests that can be made simultaneously as long as the excavator(s) can complete their work within the allotted 15 days. Get notified when new articles are added to the knowledge base. Well you called before digging, waited for your lines to be marked, and now its time to roll up your sleeves and get to work! There is protection for utilities if excavators file locate requests for larger areas than can be excavated within 15 days, and excavators can be found in noncompliance under these circumstances. threaten life or health. That means, if a contractor requests locates, fails to dig within the allotted 15-day timeframe, fails to suspend the locate requests, and then makes the same locate requests for the same area(s) once they have authority to begin construction, they could be found in noncompliance with the KCC. LTM is available free of charge to all Kansas 811 registered facility operators. Kansas 811 offers Ticket Check on a voluntary basis. But wait, what happens next? View the positive response history and an online worksite map through Ticket Search. While Kansas 811 DOES NOT physically mark utility lines, we do serve as the communications link between excavators and underground facility owners in the state of Kansas. Access a Resource Center with links to various manuals, member forms, and instructional videos. You MUST contact Kansas 811 two (2) full working days (not including weekends and holidays) in advance of your digging project. 8100 East 22nd Street NorthBldg 2300Wichita, KS 67226, Hours Address: 8100 East 22nd Street North. Membership with Kansas 811 is open to anyone who has underground facilities that need to be protected. Safe digging is no accident. To see the complete list of Ticket Check restrictions, please select the rules and regulations link. For more information and to see the TicketCheck tutorial, go to https://www.youtube.com/watch?v=Jhd7ycBM-Sc. Excavator notifies ND One Call and describes their dig area. When you call 811 you will be routed to the Kansas 811 call center. Infrastructure Resources' commitment to transforming the damage prevention industry through knowledge and educational tools, assists all stakeholders in understanding and staying mindful about procedures and best practices that significantly reduce the risk of damages while protecting our workplaces, communities, environment, and lives. The KCC understands that these requests, especially if filed in large numbers, can be time-consuming and costly. You can use Ticket Check to respond with status messaging regarding whether a ticket has been marked or cleared and excavators can use it to check on status messaging regarding whether a ticket has been marked or cleared. Who do I contact to have lines located on my property? Excavators, homeowners, and facility operators can usethe Kansas 811 app to easily and quicklymanage locate requests. Please complete all eight (8) of the forms below and email them to document.getElementById("eeb-216326-521591").innerHTML = eval(decodeURIComponent("%27%6b%6f%63%40%6f%63%63%69%6e%63%2e%63%6f%6d%27"))*protected email*. Data privacy and security practices may vary based on your use, region, and age. Calling before you dig ensures that any publicly owned underground facilities will be marked according to the APWA color code so that you can dig safely. Kansas One-Call accepts locate requests twenty-four hours a day, seven days a week. a primary or secondary wire or cable). 8100 E 22nd St. N, Bldg 2300 What does this mean for youthe excavator? The Kansas law (K.S.A. Homeowners often make risky assumptions about whether or not they should get their utility lines marked, but every digging job requires a call even small projects like planting trees and shrubs. 8100 E 22nd St. N, Bldg 2300-1 Official copies of the statutes, (K.S.A. We will send your status information (via email) to the excavator. Access a Resource Center with links to various manuals, member forms, and instructional videos. Yes! This information, and all relateddata, will be recorded and stored for future use and reference. Once your underground lines have been marked, you will know the approximate location of your utility lines and can dig safely, because knowing whats below protects you, your family, co-workers, and others that may be on the job site. The user-friendly interface will collect all of the necessary details of your request and then with the support of advanced mapping tools you can specify the exact area you need located. 811 In Your State - Call 811 Address and nearest intersecting street to the provided address, Where on the property digging will take place. Once your underground lines have been marked, you will know the approximate location of your utility lines and can dig safely, because knowing whats below protects you and your family. Excavators and facility operators can use the Kansas 811 app to easily and quickly manage locate requests. In any other situations (i.e., area of excavation cannot be determined, site is not accessible, map(s)or other documentation needs to be provided to the excavator, etc. Im a member and Im perfectly satisfied with how I communicate with excavators. The operator will prepare the request for immediate transmission and will issue a start date equal to the time the excavation is scheduled to begin. Here are the answers to some frequently asked questions: A positive response system is an automated method used to close the communication loop between thefacility operator and the excavator. Save yourself time and money and forgetabout having to manage phone calls and emails with excavators and the associated record keeping. Submit Locate Requests. ALWAYS check your dig site for markings and Ticket Check before starting any excavation. Wichita, KS 67226phone: 316-687-2102, TO FILE A LOCATE REQUEST:811 or 1-800-DIG-SAFE (800-344-7233), QUESTIONS OR CONCERNS REGARDING A SPECIFIC TICKET NUMBER:email: koc@occinc.com, Please Note: Any modification, concerns, or questions regarding a ticket locate must be done by calling 811 or 1-800-DIG-SAFE. A Meet on Site request may be filed indicating that you wish to meet with the locator to define the excavation in more detail. Wichita, KS 67226. View the positive response history and an on-line worksite map through Ticket Search. New Year's Day | Memorial Day | Independence Day | Labor Day | Thanksgiving Day | Day After Thanksgiving | Christmas Day, Alberta: Alberta One-Call Location Corporation, Dig Center, Directorate General of Telecommunications. Locate requests are only supposed to be filed for areas that can be excavated within 15 days of the request. If you would like to speak with an operator, please call 811 or 1-800-DIG-SAFE (1-800-344-7233). If you have any questions, please contact your regional Kansas 811 Damage Prevention Managers. ITIC is our internet ticketing system. Log in to ISITE for access to all of Kansas 811s online tools such as IMAP, Locator Ticket Management, and ITIC. Sign up for Ticket Check | Login to Ticket Check. The American Public Works Administration (APWA) is a non-profit organization of companies, public works agencies, and individuals who created the Uniform Color Code the universal marking guideline that should be used by all professional underground utility locating companies. NO PIGGY BACKING off of someone else's filed locate request/ticket. Why should I report status information to Ticket Check? Calling before beginning any excavation prevents . bring utilities to your community. are valid according to state law or practice. To assist the utility company, you may mark the area of excavation with white paint or flags. listed above (for example, a leak in any service or main, or a fault in Submit Locate Requests. Buried utilities could exist just about anywhere you dig. The Utility Notification Center is the one-call agency dedicated to safeguarding citizens and construction personnel Calling before beginning any excavation prevents damage to underground facilities, service interruptions & bodily injury. Every dig requires a call. ALWAYS check your yard for markings and Ticket Check before starting any excavation. Please Note: Any modification, concerns, or questions regarding a ticket locate must be done by calling 811 . The Process Notify Missouri 811 Request a utility locate online or by phone at 811 at least three full working days prior to excavation. To report a Traffic Signal Problem contact the Public Works Department (913) 742-6008. Kansas 811 maintains a complete record of all locate requests from excavators and of all dig notices to member operators. PDF Mapping Version Itic User Manual If inaccurate information is provided, the wrong utility company(s) may be notified and/or more importantly a utility(s) may NOT get located. Catch a movie, read a good book, walk the dog, or take a trip to your local home improvement store and get everything youll need for your project just dont dig until your yard is marked, of course! Whenever possible, it is suggested that the proposed work area be identified with white paint, flags or stakes. Download the Kansas 811 app and use it to: One easy phone call to 811 starts the process to get your underground utility lines marked for free. Observed Holidays. For 40 years, we've partnered with contact centers across the nation to meet their unique needs and . 8100 E 22nd St. N, Bldg 2300-1. Phone numbers are always changing, so please consult directory assistance for the most current phone number to the one call center in question. View the positive response history and an online worksite map through Ticket Search. Should something happen and your excavation/demolition project is not going forward at this time, the locate request should be cancelled so members do not waste time locating underground lines unnecessarily. KCC also has personnel to investigate locating problems and may be contacted by calling 1-800-662-0027 to file a complaint. Click here for detailed Call Timeline information. The unforeseen excavation which, if not performed, could Kansas Contact Information: Kansas One Call 811 or 1-800-344-7233 https://www.kansas811.com/ Who do I contact to have lines located on my property? DO NOT declare an emergency request for any of the following: A major project is one which will continue for a significant distance or length of time. You can use Ticket Check to respond with status messaging regarding whether the ticket has been marked or cleared. While Kansas 811 accepts all locates 24/7, these holidays will not be included when determining the legal start date for routine/non-emergency requests. LDC and pipeline members: This is an effort to participate in these meetings. While Kansas 811 accepts all locates 24/7, these holidays will not be included when determining the legal start date for routine/non-emergency requests. Planting a tree? Excavation is required prior to the two working days in order to Most requests fall into this category. But wait, what happens next? This information is provided as a public service. While Kansas 811 accepts all locates 24/7, these holidays will not be included when determining the legal start date for routine/non-emergency requests. This information, and all related data, will be recorded and stored for future use and reference. Kansas One Call System, Inc.: 800-344-7233. Wichita, KS 67226phone: 316-687-2102, TO FILE A LOCATE REQUEST:811 or 1-800-DIG-SAFE (800-344-7233), QUESTIONS OR CONCERNS REGARDING A SPECIFIC TICKET NUMBER:email: koc@occinc.com, Please Note: Any modification, concerns, or questions regarding a ticket locate must be done by calling 811 or 1-800-DIG-SAFE. These are considered private facilities and will NOT be marked by public utility companies. You must call at least 2 full working days (not including the day of the call, weekends or holidays), but no more than 15 calendar days prior to the start of your excavation project. Explore damage prevention information, local contacts and rules for safe digging in Kansas. A subsidiary of Kansas One-Call System, Kansas 811 is committed to damage prevention, excellent notification services, & serving its membership. You can file a ticket on the go or on location with our mobile app on your cell phone or iPad. To find out how to use the advanced options, please contact us. By now locator crews, possibly from multiple companies, have been to your property and made sure to mark the approximate location of your underground utility lines. One Call Concepts Ticket List - Search and Status It's the LAW. If a member has not responded to an earlier request, a second request for marking can be made for the member(s) who did not respond. About Us - Kansas 811 The Utility Notification Center is open 24 hours a day, every day, and accepts calls from contractors, homeowners, One Call Concepts provides the end-to-end solutions that help everyone involved with underground damage prevention work more efficiently, save money, and get critical information. We look forward to working with you. 811 "Call Before You Dig" was created to provide you with a nationwide, easily accessible resource when you are digging. The American Public Works Administration (APWA) is a non-profit organization of companies, public works agencies, and individuals who created the Uniform Color Code the universal marking guideline that should be used by all professional underground utility locating companies.